88 Restaurants
Sign In Schedule a Demo
Included with online ordering

Turn first-time online orders into regulars

Three customer retention offers that go out on their own and bring your customers back for another online order. We set them up and send them for you. All you do is switch them on.

Request a demo See how they work

Nothing to build or schedule. Just flip the switch.

The three offers

One customer.
Three opportunities.

We send each one automatically when a customer reaches a key moment. 20% off and every 5th order are the defaults. Tell us and we'll change them.

MR Maya's first 90 days Day 90

  1. Bounce Back

    Their 1st order wait 2 days → send SMS

    Two days after a customer's first order, they get a text with 20% off their next one.

  2. Milestone

    Every 5th order wait 1 day → send email

    Every confirmation page and receipt email shows the customer how many orders are left until their next reward. The day after every 5th order, they get an email with 20% off.

  3. Win Back

    30, 60 and 90 days of silence nightly sweep → send email

    If a customer hasn't ordered in 30 days, they get a "we miss you" email with 20% off. Still quiet at 60 and 90 days? Two more emails go out, then the sequence stops for good. Any new order resets it.

Why they work

Timing is everything.

16x

Emails triggered by a customer's own order perform 16x better than a regular scheduled email.

22%

Customers in a rewards program visit restaurants about 22% more often than non-members.

>50%

Among our restaurants, more than half of customers who use a Bounce Back offer order again, most of them without another coupon.

A customer who orders twice is worth far more than one who orders once.
These offers are built to get that second order.

Done for you

Flip the switch and we take it from there.

We handle everything on the technical side so you can focus on serving your customers. Already using our email or SMS marketing? These offers work right alongside it.

Your job
  • Flip three switches
That's it.
Our job
  • Write and design the offers
  • Create every discount code
  • Track every order for the right moment
  • Send the offer automatically
  • Adjust promotions on demand
Fair question

"Isn't this just more discounting?"

No. Each offer goes to one customer, one time, for one reason.
Four rules make sure of that.

One person, one use

Each code works only for the person we sent it to, and only once.

No piling on

Customers never get more than one offer at a time.

Every code expires

Bounce Back codes last 7 days. Milestone and Win Back codes last two weeks.

Easy to adjust

20% off and every 5th order are our defaults. Want different numbers? Tell us and we'll change them.

Bottom line

Nothing here is a sale on your menu. Each offer is 20% off one order, for one customer, to earn their next one.

Setup

Get started in a minute.

Go to Marketing › Ordering and toggle on the offers you want. You can preview the emails right there. We set the discount and the milestone count for you, and we can change either one whenever you ask.

Milestone counts your last 90 days of orders, so customers get credit for orders they already placed.

Every online order counts: pickup, your own drivers, or delivery through Uber Direct.

The first order, the fifth, and the one that slipped away.

You can't catch these moments by hand. Enable the offers and let them do it for you, order after order, while you run the restaurant.

Request a demo See online ordering