Recycle Lost Customers Program

Restaurant SMS Marketing

Reach Your Guests Instantly with SMS Marketing That Drives Action

Win back customers, boost orders, and drive repeat business with real-time offers for online ordering.

Texts reach 98% of customers within 3 minutes. We write the message and send it for you, so there is no tool for you to learn.

One send a week, to a quarter of your list at a time.

How it works

Easy 3 Step Process

We bring guests from your own order and reservation history back with the right incentive and a simple weekly automation.

  1. 01

    Step 1:

    Build an Incentive Strategy

    We analyze your guest history and craft a compelling offer (e.g., 20% off).

  2. 02

    Step 2:

    Set Weekly Automation

    We set up a once-a-week automation that texts qualified guests with your offer, so your audience hears from you without being over-messaged.

  3. 03

    Step 3:

    Track Revenue & Orders

    Watch orders and revenue increase. We attribute redemptions with unique codes and optimize offers for the best ROI.

The automation

Your list in four parts, one part a week.

We split your guest list into four parts when we import it. You tell us the day and time. Each week the automation texts the part that has waited longest. Nobody hears from you twice in a month, and everyone hears from you once.

Delivery

Stats that Add Up!

Our platform is specific to restaurants and that means it's not penalized by sharing a server with industries that send too many texts. The end result is better delivery rates, and more importantly, more orders. See an example below.

SMS Campaign Dashboard Every send reports its own delivery rate, the orders it brought in and what it cost.
Six weekly SMS sends with their delivery, order and revenue figures
Name Status Date Messages Delivered Delivery rate Orders Cost Revenue ROI
(Part 2) - 20% Discount Completed Aug 04, 202510:15 AM 796 778 97.7% 9 $31.04 $352.52 1035.70%
(Part 1) - 20% Discount Completed Jul 28, 202510:15 AM 828 806 97.3% 11 $32.16 $445.83 1286.29%
(Part 4) - 20% Discount Completed Jul 21, 202510:15 AM 837 820 98.0% 8 $32.72 $183.71 461.46%
(Part 3) - 20% Discount Completed Jul 14, 202510:15 AM 1,009 820 81.3% 11 $32.72 $217.49 564.70%
(Part 2) - 20% Discount Completed Jul 07, 202510:15 AM 1,018 842 82.7% 4 $33.60 $174.87 420.45%
(Part 1) - 20% Discount Completed Jun 30, 202511:00 AM 1,035 859 83.0% 10 $34.27 $326.04 851.39%

Swipe the table sideways for delivery, orders, cost and revenue.

Orders and revenue are counted from the discount code the send carries, so a redemption is tied back to the text that earned it.

What it costs

Pricing

Simple pricing: We send to 1/4 of your list each week. Monthly total ≈ cost of one full-list send.

Text + Image adds branding and increases engagement, which yields a higher ROI.

List size Text only (SMS) Image only (MMS) Text + Image
500 $19.95 $48.00 $67.95
1,000 $39.90 $96.00 $135.90
1,500 $59.85 $144.00 $203.85
2,000 $79.80 $192.00 $271.80
5,000 $199.50 $480.00 $679.50
10,000 $399.00 $960.00 $1,359.00
20,000 $798.00 $1,920.00 $2,718.00

Rates: $3.99 per 100 SMS, $9.60 per 100 MMS, or $13.59 per 100 when sending both. Monthly prices assume weekly sends to 1/4 of your list (full list reached over the month).

Both channels

Email and text together.

Text is for the offer that has to be read in the next hour. Email is for the one that can carry a photo of the dish and a longer story. Most restaurants run both, and they run on the same machinery: an automation with a list, a template and a weekly send time.

  • Both lists are built from the same guest history: the orders and reservations you already have
  • Opt-outs are kept per channel, so a guest who leaves your texts still gets the email
  • Every campaign, text or email, reports its own delivery rate, orders and revenue
FAQ

Questions restaurants ask us.

The texts stop. Every offer text ends with "Reply STOP to opt out". When someone replies, the send is marked opted out and that number comes off the list it was sent from, so they are not messaged again. Numbers that have opted out are also dropped when you import a new list, so an old spreadsheet cannot put someone back in.

SMS is text only. MMS carries an image, which is what puts your logo or a photo of the dish in the thread. A template can be text, image only, or both, and the rate follows what the send carries: $3.99 per 100 SMS, $9.60 per 100 MMS, or $13.59 per 100 when a message carries both.

We do. We look at your guest history, pick the offer, write the message and build the image. The discount code is made with the template, so every order it brings in is credited back to that send. You can send yourself a sample from the SMS Marketing tab before anything goes out.

About once a month. The automation runs on the weekday and time you choose with us, and it sends to the part of your list that has waited longest. With the list in four parts, each guest gets one text every four weeks.

Yes. Email and SMS are separate automations on the same platform, each with its own list, template and weekly send time, and each reporting its own delivery, orders and revenue.

Ready to Text Your Guests the Right Way?

Start using SMS to bring guests back for another order.